:root{--bg: #f1ede4;--bg2: #faf8f2;--bg3: #e9e2d6;--border: #d8cdbd;--text: #302a25;--dim: #756b61;--accent: #c8542c;--good: #4b7654;--bad: #a94b3c;--warn: #a06d2a;--chip: #e1d7c9}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--text);font:14px/1.5 Arial,Helvetica,sans-serif}.shell{display:flex;min-height:100vh}.sidebar{width:215px;flex:0 0 215px;background:#eee7db;border-right:1px solid var(--border);padding:22px 14px;display:flex;flex-direction:column;gap:22px}.brand{display:flex;align-items:center;gap:10px;padding:0 6px}.brand-mark{width:38px;height:38px;border-radius:10px;background:var(--accent);display:grid;place-items:center;font:700 14px Georgia,serif;color:#fff}.brand-name{font:700 17px Georgia,serif;letter-spacing:.2px}.brand-sub{font-size:11px;color:var(--dim)}nav{display:flex;flex-direction:column;gap:2px}.nav-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:2px;color:var(--text);text-decoration:none}.nav-item:hover{background:#c8542c14}.nav-item.active{background:var(--accent);color:#fff;font-weight:600}.nav-icon{width:18px;text-align:center;color:var(--dim)}.nav-item.active .nav-icon{color:#fff}.content{flex:1;padding:34px 40px;min-width:0}.page{max-width:1280px;margin:0 auto}.page-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}.page-head h1{margin:0;font:400 30px/1.1 Georgia,Times New Roman,serif;letter-spacing:-.4px}.grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px;margin-bottom:16px}.span2{grid-column:span 2}@media(max-width:1000px){.grid{grid-template-columns:1fr}.span2{grid-column:span 1}}.card{background:var(--bg2);border:1px solid var(--border);border-radius:2px;padding:22px;box-shadow:0 5px 18px #452f1e0a;min-width:0}.card-title{margin:0 0 16px;font:400 17px Georgia,Times New Roman,serif;letter-spacing:.2px;color:var(--text)}table{width:100%;border-collapse:collapse;font-size:13px}th{text-align:left;color:var(--dim);font-weight:600;border-bottom:1px solid var(--border);padding:7px 8px;white-space:nowrap}td{border-bottom:1px solid var(--border);padding:8px;vertical-align:middle}tr:last-child td{border-bottom:0}tbody tr:hover{background:#c8542c0d}.row{display:flex;justify-content:space-between;padding:6px 0;border-bottom:1px dashed var(--border)}.row:last-child{border-bottom:0}.row-inline{display:flex;align-items:center;gap:8px}.metric{padding:8px 0}.metric-top{display:flex;justify-content:space-between;align-items:baseline}.metric-tgt{color:var(--dim);font-size:12px;margin-top:3px}.bar{height:6px;background:var(--chip);border-radius:4px;margin:6px 0 2px;overflow:hidden}.bar-fill{height:100%;border-radius:4px}.bar-fill.good{background:var(--good)}.bar-fill.bad{background:var(--bad)}.chip{display:inline-block;padding:1px 8px;border-radius:999px;background:var(--chip);font-size:11.5px;color:var(--text);margin-right:4px;white-space:nowrap}.chip.good{background:#3fb95026;color:var(--good)}.chip.bad{background:#f8514926;color:var(--bad)}.chip.warn{background:#d2992226;color:var(--warn)}.chip.dim{background:var(--chip);color:var(--dim)}.tone-good{color:var(--good)}.tone-bad{color:var(--bad)}.tone-warn{color:var(--warn)}.good{color:var(--good)}.bad{color:var(--bad)}.dim{color:var(--dim)}.err{color:var(--bad);padding:8px 0}.muted{color:var(--dim);padding:6px 0}.tags{margin:8px 0}.mono{font-family:ui-monospace,Menlo,monospace;font-size:12px}.action{padding:8px 10px;border-radius:8px;margin-bottom:6px;font-size:13px}.action.bad{background:#f851491a}.action.warn{background:#d299221a}.campaign{display:flex;justify-content:space-between;padding:6px 0;border-bottom:1px dashed var(--border)}.form{display:flex;flex-direction:column;gap:12px}.form-row{display:flex;gap:10px;flex-wrap:wrap}.form 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14px;cursor:pointer}.seg-btn.active{background:var(--accent);color:#fff}.stat{display:flex;flex-direction:column;padding:8px 0;border-bottom:1px dashed var(--border)}.stat b{font-size:20px}.stat span{color:var(--dim);font-size:12px}.agent-layout{display:grid;grid-template-columns:280px minmax(0,1fr);gap:16px;align-items:start}.agent-switcher{display:flex;flex-direction:column;gap:8px}.agent-choice{text-align:left;padding:12px;border:1px solid var(--border);border-radius:2px;background:var(--bg3);color:var(--text);cursor:pointer}.agent-choice b,.agent-choice span{display:block}.agent-choice span{color:var(--dim);font-size:12px;margin-top:3px}.agent-choice.active{border-color:var(--accent);box-shadow:inset 3px 0 var(--accent)}.agent-note{color:var(--dim);font-size:12px;margin-top:14px}.agent-chat-card{min-height:560px;display:flex;flex-direction:column}.chat-log{flex:1;min-height:360px;display:flex;flex-direction:column;gap:10px;overflow:auto;padding:4px 0 16px}.chat-message{display:flex;white-space:pre-wrap}.chat-message span{max-width:85%;padding:10px 12px;border-radius:10px}.chat-message.user{justify-content:flex-end}.chat-message.user span{background:#c8542c21}.chat-message.agent span{background:var(--bg3)}.empty-agent{color:var(--dim);margin:auto}.starter-row{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:12px}.starter-row .btn{font-size:12px;padding:7px 10px}.agent-form{display:flex;gap:8px}.agent-form .input{flex:1}@media(max-width:760px){.agent-layout{grid-template-columns:1fr}.agent-chat-card{min-height:500px}}.login-shell{min-height:100vh;display:grid;place-items:center;padding:24px;background:var(--bg)}.login-card{width:min(100%,390px);background:var(--bg2);border:1px solid var(--border);border-radius:2px;padding:34px;box-shadow:0 24px 70px #452f1e1a}.login-card .brand-mark{margin-bottom:22px}.login-kicker{color:var(--accent);font-size:11px;letter-spacing:2px;font-weight:700}.login-card h1{margin:4px 0;font:400 29px 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